Support
Use this page URL as the Support URL in App Store Connect.
How to get help
Email xidianli@qq.com with:
- App name and version
- Device / macOS or iOS version
- What you expected vs what happened
- Screenshots or short screen recordings if useful
Common tips
- Network / server apps: confirm the port is free, firewall allows inbound connections, and client devices are on the same network (or VPN) as your Mac.
- Permissions: some utilities need Accessibility, Files and Folders, or Local Network permission in System Settings.
- Refunds: App Store purchases are handled by Apple. Use Report a Problem on Apple’s support site for billing issues.
Response time
We aim to reply within a few business days.